Troubleshooting

Question #2:  Why doesn't my email work?

Some email applications require you to enter the Domain Suffix when you configure your network and TCP/IP settings. The Domain Suffix is the unique identifier for your email server.

The Domain Suffix is the Internet Protocol (TCP/IP) address of the email server you are using. Your cable modem or DSL provider usually lists it somewhere on your invoice. (Throughout this FAQ, D-Link and the other settings you see in the figures are only examples. Your information may be different.) The Domain Suffix address should appear similar to this: dlink.occa.home.com. Find the Domain Suffix on your invoice or call your Internet Service Provider (ISP) to obtain it.

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